Participants agree to be bound by these terms and conditions (the 'Terms and Conditions'). Any information or instructions published by the Promoter about the Promotion at www.xritetradein.com form part of these Terms and Conditions.

The Promoter

  1. The Promoter is X-Rite.

Promotion Period

  1. The promotion will commence at 17th August 2017 to the 31st December 2018 (the "Promotion Period").

Eligibility

  1. To be eligible to participate in the Promotion you must be a USA, Canadian or UK resident aged 18 years or over.
  2. Employees or agents of the Promoter, stockists, retailers and resellers of X-Rite products are not eligible to enter.

Offer

  1. Participants who purchase a new MetaVue device (model number: VS3100) or MetaVue software bundle (model number: W91T, W92T, W95T, W96T+BM, W97T+BM (“Promotion Products”) within the Promotion Period from an Authorized X-Rite Retailer in the USA, Canada or UK will be entitled to trade in their existing Trade-Up Device and receive a “Trade-up Reward” for the relevant amount applicable for the Promotion Product purchased. Details of the applicable Trade-up Devices and Trade-up Rewards are set out in the table below paragraph 8.
  2. Participants who purchase a new MetaVue device or MetaVue Software Bundle (each a “Promotion Product” and together the “Promotion Products”) within the Promotion Period from an Authorized X-Rite Retailer in the USA, Canada or UK will be entitled to trade in their existing Trade-Up Device and receive a “Trade-up Reward” for the relevant amount applicable for the Promotion Product purchased. Details of the applicable Trade-up Devices and Trade-up Rewards are set out in the table below paragraph 8.
  3. Purchases from auction websites (e.g. eBay) or marketplace sales through retail websites (e.g. Amazon Marketplace or Play Trade) are specifically excluded from this Promotion. The Promotion Product must not be sold as part of: (i) a bundle; (ii) another promotion (save for promotions offered directly by an Authorized X-Rite Retailer).
  4. For your existing Trade-up Device to qualify for the Trade-up Reward it must meet the criteria in the table below. Power cables and documentation are not required. Only devices that comply with the Trade-Up Criteria are a “Trade-Up Device” for the purposes of this Promotion.

    Purchased product MetaVue Software Bundle (model number: W91T, W92T, W95T, W96T+BM, W97T+BM)

    Trade-up DeviceTrade-up Reward
    • X-Rite iVue (VS205), VS450
    • X-Rite CF57, CFS57
    • X-Rite RM400, RM425
    • X-Rite 962, 964
    • X-Rite Ci4100, Ci4200
    • X-Rite Ci51, Ci52
    • X-Rite Ci61, Ci62, Ci64
    • Datacolor 100, 110, 200
    • Byk auto-match III
    $1000 USD for customers in USA
    $1200 CAD for customers in Canada
    £750 GDP for customers in UK

    Purchased product MetaVue device (model number: VS3100)

    Trade-up DeviceTrade-up Reward
    • X-Rite iVue (VS205), VS450
    • X-Rite CF57, CFS57
    • X-Rite RM400, RM425
    • X-Rite 962, 964
    • X-Rite Ci4100, Ci4200
    • X-Rite Ci51, Ci52
    • X-Rite Ci61, Ci62, Ci64
    • Datacolor 100, 110, 200
    • Byk auto-match III
    $500 USD for customers in USA
    $600 CAD for customers in Canada
    £375 GDP for customers in UK
  5. Only one claim per purchase and up to a maximum of 25 claims per customer

Claims

  1. In order to participate in the Promotion and claim a Trade-up Reward, participants must go to www.xritetradein.com, and follow the prompts to the redemption page where they will be asked to complete the online claim form and submit a copy of their proof of purchase (the 'Claim ').
  2. Claims must be made between fifteen (15) days and one hundred and eighty (180) days from the date of purchase (the “Claim Period”). For the avoidance of doubt, the date of purchase on the invoice or receipt counts as day one (1). Claims received outside this period will be marked as invalid and will not be accepted. Provided your application is approved, you will receive a confirmation email and trade-in form within two (2) days, which you must print out and enclose with your securely packed Qualifying Product. The Promoter must receive the Qualifying Product, complete with the Trade in form within one hundred and eighty (180) days of the date of purchase. Trade In Rewards for all valid Claims shall be paid by bank transfer within 30 calendar days of validation of the Qualifying Product. Trade in product must be received within 30 days of claim.
  3. Provided your application is approved, you will receive a confirmation email within two (2) working days. Place your Trade-up Device into the box and affix the returns label to the front of the box and return the device. A postage contribution will be added to the cashback reward for customers ($6.50 for USA, $8.25 for Canada & £6.00 for UK). The Promoter must receive the Trade-up Device within 30 days of the date of the approval notification.
  4. Deletion of all data and information stored in any Trade-up Devices submitted by a participant and/or other storage media to be traded-in is the participant’s absolute responsibility. The Promoter accepts no responsibility for participants’ data and software or for any loss or damage to that data and software. Upon receipt by the Promoter of a Trade-up Device from a participant all data will be permanently and irretrievably destroyed. Please note the Promoter is unable to retrieve any participant data once a device has been received.
  5. For a device to qualify for the full Trade-up Reward it must meet the Trade-up Criteria. If the device does not meet the Trade-up Criteria, you will receive notification of this by email. The Promoter will inform the participant whether a Claim has been rejected or if the participant has been offered a revised Trade-up Reward (depending on the condition of the Trade-Up Device).
  6. If a participant’s Claim is rejected the participant has fourteen (14) working days to request the return of the Trade-up device. If no response is received within fourteen (14) working days the participant’s Trade-up device will automatically be recycled free of charge.
  7. Provided that the device meets the Trade-up Criteria the participant will receive confirmation of receipt by email and SMS stating that the Claim has been successful and has been validated and that the Trade-up Reward paid via a bank transfer within 30 calendar days. If an email acknowledgement has not been received within 30 calendar days of the participant posting the device, it is the claimant's responsibility to contact the Promoter’s customer service team at support@xritetradein.com or by telephone:

    UK - 0345 216 0011, Lines open Monday to Friday 9.00am to 5.00pm
    USA - 1 202 464 2576, Lines open Monday to Friday 9.00am to 5.00pm all time zones
    Canada - 1 343 882 5795, Lines open Monday to Friday 9.00am to 5.00pm all time zones

  8. Invoices, receipts or packing slips will be accepted as proof of purchase. If a participant fails to provide a valid proof of purchase and/or the Claim is not been submitted correctly, the participant will be notified via email and SMS and offered the opportunity to provide the required information within seven (7) days. If no response is received, one further email and SMS will be sent requesting the required items. If no response is received within seven (7) days of the second email and SMS, then the Claim shall be marked as invalid and the Participant will no longer be eligible to participate.
  9. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged Claims (e.g. which are lost in the post or where online data is not received or is corrupted).
  10. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these terms and conditions.
  11. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims including, without limitation, to require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a participant.
  12. If a participant returns the Promotion Product after submitting a Claim, the Claim will be invalid and the participant must immediately call the the Promoter’s customer service team to cancel the claim. The Promoter reserves the right to check with the retailer whether a Promotion Product has been returned and, by submitting a Claim, the participant provides consent to the Promoter to do so. The Promoter reserves the right to report suspicious activity or Claims to the police.
  13. A Claim must be made by the participant and must not be made through agents or third parties.
  14. The name and address shown on the proof of purchase must match the participant's details included on the claim form.

Privacy and Data Protection

  1. The Promoter may use any personal information submitted by the participant to advise participants of future promotions and to provide information about products of the Promoter or its associated companies that may be of interest. The participant hereby consents to such personal information being used for this purpose and confirms that it agrees with the Promoter's privacy policy available at: www.xrite.com/legal/privacy-policy The participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter's privacy policy.
  2. Other than as set out in these terms and conditions or for the purposes of operating the Promotion, the details and information provided by the participant when entering the Promotion or claiming the Trade-up Reward will not be used for any promotional purpose, nor shall they be passed to any third party.

General

  1. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter's control.
  2. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.
  3. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or claims; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.
  4. Proof of posting will not be accepted as proof of receipt. The Promoter cannot accept liability for any participant’s devices lost, damaged or destroyed during delivery and recommends that participants securely package their device prior to sending. The Promoter is unable to accept hand delivery of devices.
  5. Participants will be solely responsible for any and all applicable taxes and any other relevant costs or expenses which are not stated in the Terms and Conditions as included in this Promotion.
  6. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the Trade-up Reward. The above limitation of liability shall not apply to death or personal injury caused as a result of Promoter's negligence. The Promotion is governed by English law.

Claim Tracker

Track the progress of your claim by entering your claim ID